You already paid Google $80–$200 for every past client in your CRM — but most are gathering dust. Your past clients never heard from you again. Your high-value estimates and proposals ghosted and went cold. We bring them back. No new ad spend. $40K–$120K typically recovered in the first 30 days.
Lawyers. Accountants. HVAC. Plumbing. Garage doors. Electrical. Roofing. Medical practices. Med spas. Every services business accumulates them — and each one cost between $80 and $200 to acquire through Google LSA, Google Ads, or referral spend. But once the work is done, most businesses never reach back out.
For a typical $1M–$3M business, that's $200,000 to $2M in already-paid acquisition spend sitting idle. Even rebooking 3% of past clients at a $450 average transaction = $40,000–$135,000 recovered from a single 30-day campaign. And that's before any follow-on work.
If you've been in business 3+ years, all five of these are happening in your CRM right now. The question is just how much they're costing you. That's what the audit shows you.
The prospect who took the free consult and never retained. The $25K estimate that ghosted in March. The discovery call that didn't end in an engagement letter. The medspa consult who never booked treatment. Most businesses send one courtesy follow-up and give up. Tens of thousands of dollars sitting in your CRM uncalled.
Estate plans that need annual review. Tax-prep clients who could be on monthly bookkeeping. HVAC customers due for a spring tune-up. Med spa clients due for maintenance. Most businesses trigger zero seasonal or annual reminders — so clients drift to whoever reaches out first.
The personal injury client from three years ago. The accountant's tax-only client from 2023. The patient who came in once for filler. The customer whose water heater you replaced two summers back. They liked the work and would call you again — but you never asked them to. Free repeat revenue you forgot to harvest.
Retainers that stopped renewing without a save attempt. Members who paid the fee but never used their benefits — the ones most likely to cancel. Predictable recurring revenue walking out the door without a single re-engagement email or call.
The medspa client who came in once for a wedding. The HVAC customer who called only for emergency repair. The lawyer's client with a single matter. The accountant's tax-season-only client. One engagement of revenue from someone who could be giving you four.
We pull your CRM, segment your past clients across all five buckets, and show you the exact recoverable revenue number for your business. No pitch. No pressure. Just the numbers.
Book Your Free Audit →Month one is the haul — we recover the big dormant revenue chunk from your existing database. Month two onward, the same system becomes ongoing client engagement that keeps your past clients calling you first when they need something.
We connect to your CRM — whether it's Clio, Karbon, HubSpot, ActiveCampaign, ServiceTitan, Housecall Pro, Jobber, or whatever you run — and segment past clients across all five revenue-leak buckets. You see the exact recoverable revenue number for your business.
Month one is the haul. Coordinated email + SMS campaigns across every bucket — consultation revivals, annual review reminders, one-time client win-back, lapsed-member save sequences. Custom copy in your business voice. Deployed through your existing systems.
Month two onward, the same system becomes a client-engagement engine. Automated annual review triggers. Membership and retainer retention campaigns. Seasonal-service reminders. New-service announcements when you launch something. The CRM stops being a graveyard and starts being a growth lever.
We don't report on open rates or click-throughs. We track booked work, recovered revenue, and reactivated retainers and memberships. If it doesn't book work, we change it.
These results are from our broader Growth Local engagements — speed-to-lead, ad optimization, and conversion work. They prove the playbook works. We're now applying the same approach to legal, medical, and other professional services.
Mike was paying for Google leads that converted at half the rate they should — and his existing customer database wasn't being worked. We rebuilt his ad strategy, speed-to-lead, and follow-up sequences. Within 30 days, $41K in new monthly revenue.
Inconsistent call volume made it impossible to keep Andrew's crew busy. We set up Google Guaranteed, emergency-focused ads, and quality lead filtering — plus pulled his past customer database into a structured follow-up flow. His phone hasn't stopped ringing.
"Liz took the time to understand our business before we even got on the call. She came prepared with specific recommendations — not a generic pitch. Completely different from every other agency I've talked to."
15 minutes. We pull the number from your CRM in real time — broken down by client bucket. No pitch. No pressure. Just the numbers.
Book Your Free Reactivation Audit →